Cancelling Formal Appointments

 

Relax with the Sounds of Nature

Listen to the sounds of nature and take a few deep breaths. That way you can begin the unit with a clear mind.
River
talk with your partner
speak the dialogue again

Practice the sentences

Listen to the dialogue and choose the matching statement.
Could you give me an appointment for next Monday?en
There are no open time slots left for next Monday.en
 
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  •  
    • She will give him an appointment for Monday.en
       
    • He would like an appointment for Tuesday.en
       
    • He can't have an appointment on Monday.en
       
 
 
Is it possible to postpone my meeting?en
That shouldn't be a problem. What time would suit you?en
 
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  •  
    • She can't postpone the meeting.en
       
    • The meeting can't be postponed.en
       
    • She wants to postpone the meeting.en
       
 
 
Sorry, I'm running very late.en
We will wait for you.en
 
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  •  
    • She is on time.en
       
    • They are waiting for her.en
       
    • She will never arrive.en
       
 
 
 
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Practice the phrases

Build the sentence by clicking on the words.
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Learn the dialogue

Listen to the dialogue while reading the text.
Good morning. How can I help you?en
I'm calling because I need to reschedule my appointment tomorrow. My name is Brown.en
Certainly. What day would you like to change it to?en
Would Friday be possible?en
Yes, Friday is fine. What time would you like to schedule it for?en
Three o'clock in the afternoon.en
Alright, your new appointment will be on Friday at 3 pm.en
Thank you so much. I really appreciate it, and I'm very sorry for this last minute change. Something came up.en
No problem, Mr. Brown. Just let us know a little earlier next time.en
I will do that. Thank you for your time, and I'll see you on Friday.en
We'll see you then, Mr. Brown.en
 

Practice the dialogue

Complete the dialogue.
 
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  • Good morning. How can I you?
     
 
 
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  • I'm because I need to reschedule my appointment tomorrow. My name is Brown.
     
 
 
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  • Certainly. What would you like to change it to?
     
 
 
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  • Would be possible?
     
 
 
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  • Yes, Friday is fine. What time would you like to schedule it ?
     
 
 
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  • o'clock in the afternoon.
     
 
 
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  • Alright, your new appointment will be on Friday 3 pm.
     
 
 
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  • Thank you so much. I really appreciate it, and I'm very sorry for this last minute . Something came up.
     
 
 
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  • No problem, Mr. Brown. Just let us know a little next time.
     
 
 
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  • I will do that. Thank you for your , and I'll see you on Friday.
     
 
 
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  • We'll you then, Mr. Brown.
     
 
 
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Practice Listening

Listen to the short dialogue and select the correct response.
 
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  •  
    • That is unfortunate. I won't be able to make it in time.en
       
    • How can I change this computer?en
       
    • When should I go to sleep?en
       
 
 
 
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    • Would Monday afternoon be possible?en
       
    • Can I help you with anything?en
       
    • How are you feeling?en
       
 
 
 
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    • Yes, I am brushing my teeth.en
       
    • No, that won't be necessary.en
       
    • Maybe we could change the topic?en
       
 
 
 
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Speak the dialogue

Speak your answers to the dialogue (when it's your turn). Record your answers to the dialogue (when it's your turn). Then replay your recording and compare each recorded part to the original.
Secretary
Good morning. How can I help you?en
You
I'm calling because I need to reschedule my appointment tomorrow. My name is Brown.en
Certainly. What day would you like to change it to?en
Would Friday be possible?en
Yes, Friday is fine. What time would you like to schedule it for?en
Three o'clock in the afternoon.en
Alright, your new appointment will be on Friday at 3 pm.en
Thank you so much. I really appreciate it, and I'm very sorry for this last minute change. Something came up.en
No problem, Mr. Brown. Just let us know a little earlier next time.en
I will do that. Thank you for your time, and I'll see you on Friday.en
We'll see you then, Mr. Brown.en
Speak your answers to the dialogue (when it's your turn). Record your answers to the dialogue (when it's your turn). Then replay your recording and compare each recorded part to the original.
You
Good morning. How can I help you?en
David
I'm calling because I need to reschedule my appointment tomorrow. My name is Brown.en
Certainly. What day would you like to change it to?en
Would Friday be possible?en
Yes, Friday is fine. What time would you like to schedule it for?en
Three o'clock in the afternoon.en
Alright, your new appointment will be on Friday at 3 pm.en
Thank you so much. I really appreciate it, and I'm very sorry for this last minute change. Something came up.en
No problem, Mr. Brown. Just let us know a little earlier next time.en
I will do that. Thank you for your time, and I'll see you on Friday.en
We'll see you then, Mr. Brown.en
 


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